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|a VDU
|c VDU
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4 |
|a 658.8343
|
| 100 |
1 |
|
|a Maloles, Cesar M.
|
| 245 |
1 |
4 |
|a The deternminants of customer retention /
|c by Cesar M. Maloles, III.
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| 260 |
|
|
|a Ann Arbor, MI :
|b UMI Microform,
|c 1997.
|
| 300 |
|
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|a xii, 332 p. :
|b tables, charts ;
|c 28 cm.
|
| 502 |
|
|
|a Thesis (Ph.D.)--The City University of New York, New York, 1997.
|
| 650 |
|
0 |
|a Customer loyalty.
|
| 999 |
f |
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|s a287e21a-c02e-5fca-a6bb-00a4842efbd0
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