Creating consumer choice in healthcare : measuring and communicating health plan performance information /

Creating consumer choice in healthcare : measuring and communicating health plan performance information /

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Bibliographic Details
Other Authors: Curtis, Richard (Richard E.), Kurtz, Trisha, Stepnick, Larry S.
Format: Book
Language:English
Published: Chicago, Ill. : Health Administration Press, c1998.
Subjects:
Health maintenance organizations > United States > Evaluation.
Preferred provider organizations (Medical care) > United States > Evaluation.
Consumer education.
Patient satisfaction.
Description
Physical Description:ix, 243 p. : ill. ; 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1567930808

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