Wilson, P. F., Dell, L. D., & Anderson, G. F. (1993). Root cause analysis: A tool for total quality management. ASQC Quality Press.
Chicago Style (17th ed.) CitationWilson, Paul F., Larry D. Dell, and Gaylord F. Anderson. Root Cause Analysis: A Tool for Total Quality Management. Milwaukee, Wis.: ASQC Quality Press, 1993.
MLA (8th ed.) CitationWilson, Paul F., et al. Root Cause Analysis: A Tool for Total Quality Management. ASQC Quality Press, 1993.
Warning: These citations may not always be 100% accurate.