Automating business process reengineering : using the power of visual simulation strategies to improve performance and profit /
Automating Business Process Reengineering is the only book of its kind that tells you not only what you need to know but shows you how to put that knowledge to work immediately. The book includes numerous examples that demonstrate the power of computer-aided reengineering in action. A few years ago,...
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J. :
Prentice Hall,
c1997.
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| Edition: | 2nd ed. |
| Series: | Prentice-Hall international series in industrial and systems engineering.
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| Subjects: |
Table of Contents:
- Ch. 1. So You Don't Think You Need Simulation
- Ch. 2. A New Perspective on Change in Business
- Ch. 3. The State of Business Process Reengineering
- Ch. 4. Level 1 (Initial) Processes
- Ch. 5. Level 2 (Repeatable) Processes
- Ch. 6. Level 3 (Defined) Processes
- Ch. 7. Level 4 (Measured) Processes
- Ch. 8. Optimized (Level 5) Process
- Ch. 9. Modeling and Simulation Terminology and Techniques
- Ch. 10. Requirements for Effective CAPRE Tools
- Ch. 11. Dynamic Modeling and Simulation Tools
- Ch. 12. The CAPRE Toolset Extend+BPR
- Ch. 13. Developing Simulations: Step-By-Step Examples
- Ch. 14. Reengineering a Process Using Extend+BPR
- Ch. 15. Process Reengineering Case Studies
- Ch. 16. Applications of Computer Aided Process Reengineering
- Ch. 17. Case Study: Automating the Analysis of Customer Service Operations at Lexis-Nexis
- Ch. 18. Case Study: High-Volume Manufacturer Order Fulfillment Processes
- Ch. 19. Financial Analysis Using CAPRE Technology.
- Ch. 20. Getting Started: Suggested Training Approaches
- Ch. 21. Some Final Thoughts
- Appendix. The Flying Star Ship Factory Process.