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01467nam a2200277 a 4500 |
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00000000000000.0 |
| 008 |
961216s1997 nyua b 00100 eng |
| 010 |
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|a 96071791
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| 019 |
1 |
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|a 13325299
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| 020 |
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|a 0412788802
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| 035 |
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|a (OCoLC)37289331
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| 035 |
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|a (vdu).b17848957
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| 040 |
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|a VDU
|c VDU
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| 050 |
0 |
0 |
|a HD58.9
|b .C662 1997
|
| 082 |
0 |
4 |
|a 658.4
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| 100 |
1 |
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|a Conti, Tito.
|
| 245 |
1 |
0 |
|a Organizational self-assessment /
|c Tito Conti.
|
| 250 |
|
|
|a 1st ed.
|
| 260 |
|
|
|a London ;
|a New York :
|b Chapman & Hall,
|c 1997.
|
| 300 |
|
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|a x, 301 p. :
|b ill. ;
|c 24 cm.
|
| 505 |
0 |
|
|a Foreword / Heini Lippuner -- 1. From quality audits to self-assessment/self-diagnosis in relation to the company's missions -- 2. The model: an integrated view of the company and its missions -- 3. The self-assessment/self-diagnosis process -- 4. Assessment of results, processes and systemic factors -- 5. Cross-diagnosis -- 6. Introducing self-assessment into the company: preparing for and implementing the self-assessment process -- 7. Integrating self-assessment and improvement planning into the company planning cycle -- App. A. Guide to the self-assessment process -- App. B. Integrating TQM concepts into business management.
|
| 504 |
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|a Includes bibliographical references (p. [289]) and indexes.
|
| 650 |
|
0 |
|a Organizational effectiveness
|x Evaluation.
|
| 999 |
f |
f |
|i 177845cd-00ba-5b6c-a2c7-1375f3b3cfdd
|s 3ae7a9d3-c7b7-592a-8a75-f49a2adbee6a
|