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| LEADER |
01064cam a2200289 a 4500 |
| 001 |
c000276221 |
| 003 |
CARM |
| 005 |
20071114114727.0 |
| 008 |
960919s1996 xnaa 000 0 eng d |
| 019 |
1 |
|
|a 12655226
|5 LACONCORD2021
|
| 020 |
|
|
|a 0731806263 (pbk.)
|
| 035 |
|
|
|a (OCoLC)38413735
|5 LACONCORD2021
|
| 040 |
|
|
|a ANL
|b eng
|c ANL
|d VCAV
|
| 042 |
|
|
|a anuc
|
| 082 |
0 |
4 |
|a 658.812
|2 22
|
| 082 |
0 |
4 |
|a 658.812
|2 20
|
| 100 |
1 |
|
|a Flanagan, Neil,
|d 1947-
|
| 245 |
1 |
0 |
|a Responsiveness :
|b double your profits in half the time /
|c Neil Flanagan and Brian Thomas.
|
| 260 |
|
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|a East Roseville, N.S.W. :
|b Simon and Schuster,
|c 1996.
|
| 300 |
|
|
|a 97 p. :
|b ill. ;
|c 21 cm.
|
| 650 |
|
0 |
|a Customer services
|x Management.
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| 650 |
|
0 |
|a Consumer satisfaction.
|
| 700 |
1 |
|
|a Thomas, Brian.
|
| 740 |
0 |
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|a Double your profits in half the time.
|
| 852 |
8 |
|
|b CARM
|h A1:AM12B0
|i B09385
|p 0396383
|f BK
|
| 999 |
f |
f |
|i c1030c4a-b6c9-572c-9518-a41f816aed74
|s 2c5971ae-f8a6-5b98-8a69-8dc48cb307ee
|
| 952 |
f |
f |
|p Can circulate
|a CAVAL
|b CAVAL
|c CAVAL
|d CARM 1 Store
|e B09385
|f A1:AM12B0
|h Other scheme
|i book
|m 0396383
|