The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships /

The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships /

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Bibliographic Details
Main Author: Bergeron, Bryan P.
Format: Book
Language:English
Published: New York ; London : McGraw-Hill, c2001.
Subjects:
Customer loyalty.
Internet marketing.
Online Access:Table of contents
Publisher description
Contributor biographical information

Internet

Table of contents
Publisher description
Contributor biographical information

CARM 1 Store

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Call Number: A1:AM12B0 B09385
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