The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships /
Guardat en:
| Autor principal: | |
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| Format: | Llibre |
| Idioma: | English |
| Publicat: |
New York ; London :
McGraw-Hill,
c2001.
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| Matèries: | |
| Accés en línia: | Table of contents Publisher description Contributor biographical information |
| Descripció física: | xxvi, 261 p. : ill. ; 24 cm. |
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| Bibliografia: | Includes bibliographical references (p. [235]) and index. |
| ISBN: | 007136479X (hbk.) |