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The effect of experience on customer satisfaction /

The effect of experience on customer satisfaction /

Gardado en:
Detalles Bibliográficos
Autor Principal: Burton, Suzan
Autor Corporativo: Australian Graduate School of Management
Outros autores: Roberts, John, Sheather, Simon J.
Formato: Libro
Idioma:English
Publicado: Sydney : University of New South Wales, Australian Graduate School of Management, 1995.
Series:Working paper series (Australian Graduate School of Management) ; 95-019.
Subjects:
Consumer satisfaction.
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