Process improvement : a handbook for managers /
"Sarah Cook's latest book offers a systematic, customer-focused approach to improving the way we work. The methods it describes can be applied equally to a specific area or function and to the organization as a whole."--BOOK JACKET. "The author outlines a four-stage approach and...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Aldershot, Hampshire, England ; Brookfield, Vt. :
Gower,
c1996.
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| Subjects: |
CARM 1 Store
| Copy 1 | Available Place a Hold |
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