The set-up-to-fail syndrome : overcoming the undertow of expectations /
"Sometimes it's easy to see how some leaders are destructive to those they lead. Poor leaders regularly impede potential, damage confidence, and ruin good people. But most leaders aren't so extreme, making their faults less obvious. Here's what happens: an employee falters by mis...
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| Язык: | English |
| Опубликовано: |
Boston, Mass. : [London :
Harvard Business School Press ; McGraw-Hill, distributor],
c2007.
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Оглавление:
- 1. The Set-Up-to-Fail Syndrome
- 2. When Common Sense Fails Us
- 3. Set-Up-to-Fail: A Vicious Cycle
- 4. Labels, Biases, and Misperceptions
- 5. Colluding to Collide
- 6. The Cost Iceberg
- 7. Blinders of Our Own Making
- 8. Cracking the Syndrome
- 9. Preventing the Set-Up-to-Fail Syndrome: Lessons from the "Syndrome Busters"
- 10. Getting There.