Tricky business letters : persuasive tactics on paper /

"Packed full of written solutions for difficult situations faced by managers everyday, this book offers over 150 letters to make life easier and more productive." "The author explains how, when and why to use the techniques he suggests and includes letters to customers, suppliers, sta...

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Bibliographic Details
Main Author: Wainwright, Gordon R. (Gordon Ray), 1937- (Author)
Format: Book
Language:English
Published: London : Prentice Hall, 2000.
Series:Smarter solutions.
Subjects:

CARM 1 Store

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Call Number: C13863
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