Tricky business letters : persuasive tactics on paper /

"Packed full of written solutions for difficult situations faced by managers everyday, this book offers over 150 letters to make life easier and more productive." "The author explains how, when and why to use the techniques he suggests and includes letters to customers, suppliers, sta...

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Detalles Bibliográficos
Autor Principal: Wainwright, Gordon R. (Gordon Ray), 1937- (Author)
Formato: Libro
Idioma:English
Publicado: London : Prentice Hall, 2000.
Series:Smarter solutions.
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Número de Clasificación: C13863
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