Competing through services : strategy and implementation : cases and text /

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Vandermerwe, Sandra
Weitere Verfasser: Lovelock, Christopher H., Taishoff, Marika Natasha, 1955-
Format: Buch
Sprache:English
Veröffentlicht: New York : Prentice Hall, 1994.
Schriftenreihe:The European casebook series in management.
Schlagworte:
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050 0 0 |a HD9980.5  |b .V36 1994 
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100 1 |a Vandermerwe, Sandra. 
245 1 0 |a Competing through services :  |b strategy and implementation : cases and text /  |c Sandra Vandermerwe and Christopher Lovelock with Marika Taishoff. 
260 |a New York :  |b Prentice Hall,  |c 1994. 
300 |a xxviii, 452 p. :  |b ill. ;  |c 24 cm. 
490 0 |a The European casebook series in management. 
650 0 |a Service industries  |x Case studies. 
650 0 |a Competition  |x Case studies. 
650 0 |a Competition, International  |x Case studies. 
650 0 |a Industrial management  |x Case studies. 
700 1 |a Lovelock, Christopher H. 
700 1 |a Taishoff, Marika Natasha,  |d 1955- 
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