The effects of perceived control and customer crowding on the service experience /
Saved in:
| Hovedforfatter: | |
|---|---|
| Andre forfattere: | |
| Format: | Bog |
| Sprog: | English |
| Udgivet: |
Cambridge, Mass. :
Marketing Science Institute,
c1990.
|
| Serier: | Report (Marketing Science Institute) ;
no. 90-105. |
| Fag: |