The effects of perceived control and customer crowding on the service experience /
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| Hlavní autor: | |
|---|---|
| Další autoři: | |
| Médium: | Kniha |
| Jazyk: | English |
| Vydáno: |
Cambridge, Mass. :
Marketing Science Institute,
c1990.
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| Edice: | Report (Marketing Science Institute) ;
no. 90-105. |
| Témata: |